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Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Logitech Keyboard Wireless For Macbook
For: Logitech Mac Input Devices Cost: Free for Logitech Device Users. Logitech include a download link with their devices to download software if you are using wireless devices such as a wireless keyboard or mouse. Logitech's Control Center lets you manage any connected Logitech devices. Logitech uses a wireless system called Unify.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
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Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
| Bluetooth menu icon | Bluetooth status |
|---|---|
| Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
| Bluetooth is on and at least one wireless device is connected. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
| Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn't showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the 'Tracking speed' slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the 'Show Input menu in menu bar' checkbox.
- Click the Keyboard tab, then select 'Show keyboard and emoji viewers in menu bar' checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn't respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
If anybody has a positive experience of compatibility the K800 wireless Logitech keyboard with MAC OS X Version 10.7.3?
I connected the KB to Mac mini with 'Unifing' (Logitech) software installed, but I do not have full functionality: I have no NumPad working. Some of keys respond not correctly. For example, there is no 'point' key at the Russian layout.
I asked Logitech support for the driver and they told: 'All Logitech products works on standard OS drivers and if you have any problems with it it is better to contact Apple..'
Below - my correspondence with the Logitech support:
Logitech 02/28/2012 10:35 AM Dear Aeksei Thank you for contacting Logitech's Customer Care. Sorry, but no one has experience K800 on the MAC OS X Version 10.7.3 Best advise to you is to contact apple. They might help you with drivers. Kind Regards Denis M. Logitech Customer Care - Asia-Pacific
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Aleksei Pariy 02/27/2012 08:47 PM Thank you for the prompt reply. First of all, I want to assure you that the keyboard itself is working. It works without any problems in Windows 7. Mac Mini also properly functioning, I believe. It had been just bought and tested true. But, the keyboard in Mac OS X .. When I try to change the keyboard type, system reports that the keyboard should be identified and invites to press the key, right to 'left shift' key. Then the system prompts to select the keyboard type of the three options:
- ISO European
- ANSI U.S.
Wireless Logitech Keyboard For Imac
- JIS Japan
None of these options lets work NumPad. I have no NumPad working. Some of keys respond not correctly. For example, there is no 'point' key at the Russian layout. Please let me know if anybody has a positive experience with the K800 an the MAC OS X Version 10.7.3?
Logitech 02/27/2012 03:38 PM Dear Aeksei Thank you for contacting Logitech's Customer Care. You can use your keyboard on Mac. Only we do not have Software for it, but it should work without any s/w. All Logitech products works on standard OS drivers and if you have any problems with it it is better to contact Apple of Microsoft. To test keyboard you can try it on different PC and if problem stays - it is hardware, if not - software. Kind Regards Denis M. Logitech Customer Care - Asia-Pacific
Aleksei Pariy 02/26/2012 10:50 AM Could I use Your K800 keyboard with Mac Mini (OS X Lion) and Unifing software installed? I use it, but not complete functionality. Could You indicate me the driver.
Mac mini, Mac OS X (10.7.3)
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
| Bluetooth menu icon | Bluetooth status |
|---|---|
| Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
| Bluetooth is on and at least one wireless device is connected. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
| Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn't showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the 'Tracking speed' slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the 'Show Input menu in menu bar' checkbox.
- Click the Keyboard tab, then select 'Show keyboard and emoji viewers in menu bar' checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn't respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
If anybody has a positive experience of compatibility the K800 wireless Logitech keyboard with MAC OS X Version 10.7.3?
I connected the KB to Mac mini with 'Unifing' (Logitech) software installed, but I do not have full functionality: I have no NumPad working. Some of keys respond not correctly. For example, there is no 'point' key at the Russian layout.
I asked Logitech support for the driver and they told: 'All Logitech products works on standard OS drivers and if you have any problems with it it is better to contact Apple..'
Below - my correspondence with the Logitech support:
Logitech 02/28/2012 10:35 AM Dear Aeksei Thank you for contacting Logitech's Customer Care. Sorry, but no one has experience K800 on the MAC OS X Version 10.7.3 Best advise to you is to contact apple. They might help you with drivers. Kind Regards Denis M. Logitech Customer Care - Asia-Pacific
Game Booster Crack is the exceptional and precise software that you can use at the same time as gambling games online or offline.
Aleksei Pariy 02/27/2012 08:47 PM Thank you for the prompt reply. First of all, I want to assure you that the keyboard itself is working. It works without any problems in Windows 7. Mac Mini also properly functioning, I believe. It had been just bought and tested true. But, the keyboard in Mac OS X .. When I try to change the keyboard type, system reports that the keyboard should be identified and invites to press the key, right to 'left shift' key. Then the system prompts to select the keyboard type of the three options:
- ISO European
- ANSI U.S.
Wireless Logitech Keyboard For Imac
- JIS Japan
None of these options lets work NumPad. I have no NumPad working. Some of keys respond not correctly. For example, there is no 'point' key at the Russian layout. Please let me know if anybody has a positive experience with the K800 an the MAC OS X Version 10.7.3?
Logitech 02/27/2012 03:38 PM Dear Aeksei Thank you for contacting Logitech's Customer Care. You can use your keyboard on Mac. Only we do not have Software for it, but it should work without any s/w. All Logitech products works on standard OS drivers and if you have any problems with it it is better to contact Apple of Microsoft. To test keyboard you can try it on different PC and if problem stays - it is hardware, if not - software. Kind Regards Denis M. Logitech Customer Care - Asia-Pacific
Aleksei Pariy 02/26/2012 10:50 AM Could I use Your K800 keyboard with Mac Mini (OS X Lion) and Unifing software installed? I use it, but not complete functionality. Could You indicate me the driver.
Mac mini, Mac OS X (10.7.3)
Logitech Keyboard For Macbook
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